New pricing and plans


Managing remote and hybrid teams has become increasingly complex in today’s distributed world. At Hubstaff, we understand the importance of setting up your people for success by using best-in-class workforce management features.

That’s why we’ve continuously improved our product to provide ever-increasing value to your company. Our feature set expands year after year to meet the needs of 95,000+ organizations across many locations and industries.

Plan names and cost

Regarding the transition, you can view the table below to see which plan you’ll be moved to; however, your organization’s specific pricing changes can only be seen when you log in to your billing page.

Current plan New plan (billed monthly) New plan (billed annually)
Basic Grow – $9/user/mo Grow – $7.50/user/mo
Time Starter
Desk Starter
Premium* Team – $12/user/mo Team – $10/user/mo
Time Pro
Desk Pro
Field Team + Locations – $16/user/mo Team + Locations – $13.33/user/mo
Desk & Field
Enterprise Enterprise – Custom Enterprise – Custom

 


Plan features

Based on your feedback, we’ve added hundreds of features related to time tracking, employee experience, productivity metrics, and actionable insights. Here are a few of the highlights we’ve recently released:

Team management
An improved process for inviting and provisioning accounts
New profiles with custom fields for improved import/export capabilities
New permissions for team leads and managers

Project management
Automatically create and send client invoices
Import projects, clients, members, and Job sites

Fully redesigned mobile app
Track, view, and edit time
Create projects and tasks
View shifts, screenshots, reports, and locations

New calendar
Improved experience for shifts, time off, and holidays
New monthly calendar view
Added ability to subscribe to calendar events

Other updates
Improved customized reporting options
Auto start/stop rules for desktop apps
Weekly overtime and work breaks

This June (2023), we’re announcing a few pricing updates to reflect our product’s expanded feature set. Our new plans are bundled with features, add-ons, and discounted annual pricing.

We’re transitioning all customers to these plans throughout the year, and everyone will receive 21 days’ notice before they are automatically moved to their new plan. Customers can view the plans on their own and make changes before the 21 days are up if they choose to. Below is a list of the new plans, pricing, and some of the included features.

hubstaff 2023

 

 

The highlights:
Most customers will be transitioning to the new Team plan. This plan includes all of the existing features on the current Premium and Pro plans, plus:

  • Hubstaff Insights (free for one year)
    • Categorization of apps & URLs
    • Employee utilization metrics
    • Focus and meeting time widgets
    • Activity change alerts
    • Smart notifications
    • Suspicious activity detection
  • Hubstaff Tasks
    • Built-in project management tools
    • Kanban and timeline views
    • Checklists, comments, labels, due dates, and more
  • No feature limits
    • No limitations on tracking, apps, URLs, scheduled reports, clients, or tasks
  • Top-tier support
    • 24/5 live chat
    • 24-hour email reply time

All customers will be sent an email 21 days prior to the transition of their plans, as well as several in-app messages with the exact date and details. We are committed to providing our customers with the best experience possible. Our bundled plans offer more value and come with additional features that will help you manage your teams better. If you have any questions or need assistance, please don’t hesitate to contact us.

Customers on older Premium plans using location features will have the new Locations add-on selected by default in the transition to their new plan. This add-on is $4/user/mo. It can be removed at any time.
The Grow plan supports 1 integration.
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