User Limits

user limits header

Hubstaff allows you to set a limit for the maximum number of hours that can be logged in a week, a day, or limit time tracking within a scheduled shift assigned to a specific user. These features ensure that you are within your target staff budget every time.

User limits are only available on Premium/Pro plans and up.
Works on client versions 1.5.10 and up for desktop systems, and 1.4.4 and up for iOS and Android. Please click here to update your application.
Support for Chromebook and the Hubstaff Chrome Extension is not available at this time.

By the end of this article you will be able to do the following:

  • Create Daily, Weekly, or Shift Limits for Team Members
  • Edit, Override or Remove Limits
  • See how notifications appear on the desktop app

Error message when the user has hit the set daily limit.

Table of contents

 

Adding recurring weekly limits

Step 1

First, select People > Members from the main navigation menu.

menu people members

Step 2

Hover your cursor over the Weekly limit column against the relevant team member. Click on the pencil icon that appears.

Step 3

This will reveal a pop-up window where you can enter the weekly limit. Click Create.

Step 4

Once the limit is saved, the number of hours your team member can log per week will be displayed against their name within the Members list.

The app will also display the set limit on top of the timer:

When the limit has been reached and a user attempts to track time, they will see the following message:

 

Adding recurring daily limits

To set-up daily limits or limit users to track time within set schedules, please follow these steps:

Step 1

First, select People > Members from the main navigation menu.

menu people members

Step 2

Under the Limits column next to the user’s name, click the pencil icon to edit.

 

Step 3

The Edit limits dialog will appear. Add the number of hours for the limit, then choose the days the user is allowed to work. Hit Save to save your changes.

Daily limits can be set to decimal points. Example: To set a 30-minute limit, enter 0.5 hours.

Step 4

The daily limit will appear next to the user’s name on the Members page.

Once the daily limit is set it will appear on the timer:

 

Before users hit the daily limit, notifications will appear with the remaining time in their daily limit when hitting the Play button.

Once the user hits the set limit, this error message will appear when the user attempts to track time:

 

Adding shift limits

Shift limits allow you to limit the time users can log time-based on set shift schedules. If you haven’t set-up schedules for your team yet, please follow this guide.

Step 1

First, select People > Members from the main navigation menu.

menu people members

Step 2

Under the Limits column next to the user’s name, click the pencil icon to edit.

 

Step 3

The Edit limits dialog will appear. Enable the Use shifts to set daily limits feature. If there are no shifts set currently,  click on Create a shift to add one. Hit Save to commit the changes.

 

Once shift limits are set, the app will display the following message:

 

Once the user attempts to track time outside of their designated shift, this error message will appear:

 

If the user is working offline or shuts down their client abruptly without first stopping their tracker, there can be instances where tracking data is not able to upload fully. Therefore, if the total time tracked is not reflected in our servers the user’s limit cannot be properly enforced. When multiple tracking clients are used, or manual time is added, these situations can also lead to weekly limit overages. To prevent this from happening, please always allow your time to fully upload before closing your client.
Weekly limits are based on the organization’s time zone. Thus the weekly limit could reset in the middle of the team member’s day depending on their own timezone.
  • Was this Helpful ?
  • Yes   No
  • Was this Helpful ?
  • Yes   No