Hubstaff User Limits

user limits header

Hubstaff allows you to set user limits for the maximum number of hours that can be logged in a week, a day, or limit time tracking within a scheduled shift assigned to a specific user. These features ensure that you are within your target staff budget every time.

User limits are only available on Team plans and up.
Works on client versions 1.5.10 and up for desktop systems, and 1.4.4 and up for iOS and Android. Please click here to update your application.
Support for Chromebook and the Hubstaff Chrome Extension is not available at this time.

By the end of this article you will be able to do the following:

  • Create daily, weekly, or shift limits for team members
  • Edit, override or remove limits
  • See how notifications appear on the desktop app

desktop client app weekly limit reached


Table of contents


Adding recurring weekly limits

Step 1

First, select People > Members from the main navigation menu.

People Members 1

Step 2

Hover your cursor over the Weekly limit column against the relevant team member. Click on the pencil icon that appears.

Screenshot 2024 04 24 at 6.48.09 PM

Step 3

This will reveal a pop-up window where you can enter the weekly limit. Click Save Changes.

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Step 4

Once the limit is saved, the number of hours your team member can log per week will be displayed against their name within the Members list. Note that the weekly limit is based on the setting you have here.

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The app will also display the set limit on top of the timer:

When the limit has been reached and a user attempts to track time, they will see the following message:

 


Adding recurring daily limits

To set up daily limits or limit users to track time within set schedules, please follow these steps:

Step 1

First, select People > Members from the main navigation menu.

People Members 1

Step 2

Under the Limits column next to the user’s name, click the pencil icon to edit.

Screenshot 2024 04 24 at 6.48.09 PM

 

Step 3

The Edit limits dialog will appear. Add the number of hours for the limit, then choose the days the limit applies to.

To disable time tracking on specific days, toggle the Disable time tracking on specific days option to On and click the lock icon under the days you’d disable.

Hit Save to save your changes.

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Daily limits can be set to decimal points. Example: To set a 30-minute limit, enter 0.5 hours.

Step 4

The daily limit will appear next to the user’s name on the Members page.

User limits 2BB

Once the daily limit is set it will appear on the timer:

daily limit desktop app

 

Before users hit the daily limit, notifications will appear with the remaining time in their daily limit when hitting the Play button.

Once the user hits the set limit, this error message will appear when the user attempts to track time:


Adding shift limits

Shift limits allow you to limit the time users can log time based on set shift schedules. If you haven’t set up schedules for your team yet, please follow this guide.

Step 1

First, select People > Members from the main navigation menu.

People Members

Step 2

Under the Limits column next to the user’s name, click the pencil icon to edit.

Screenshot 2024 04 24 at 6.48.09 PM

 

Step 3

The Edit limits dialog will appear. Enable the Use shifts to set daily limits feature. If there are no shifts set currently,  click on Create a shift to add one. Hit Save to commit the changes.

User limits 2CC

 

Once shift limits are set, the app will display the following message:

daily shift limits desktop app

 

Once the user attempts to track time outside of their designated shift, this error message will appear:


Manually adding time over limits

Organization owners and organization managers (when enabled) are allowed to add manual time beyond set user limits.

Once an org owner/manager adds time above set weekly/daily user limits, they will receive a notification letting them know that the time they are attempting to add will cause users to go above the limit.

over limit dialog


Adding project limits

You can also add member limits or project limits to control how much time is tracked against a specific project, and/or by a specific team member on a project.

To do this, follow these guides:

If the user is working offline or shuts down their client abruptly without first stopping the tracker, there can be instances where tracking data is not able to upload fully. Therefore, if the total time tracked is not reflected in our servers the user’s limit cannot be properly enforced. When multiple tracking clients are used, or manual time is added, these situations can also lead to weekly limit overages. To prevent this from happening, please always allow your time to fully upload before closing your client.
Weekly limits are based on the organization’s time zone. Thus the weekly limit could reset in the middle of the team member’s day depending on their own timezone.
Paid breaks count against user limits, while unpaid breaks do not.
Weekly limits can only be edited before the limit’s weekly scope runs. Edits during the limit week will not be applied. Please contact support to make changes.
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