Hubstaff Insights Add-on

Level up your team’s efficiency and productivity by using the Hubstaff Insights add-on.


With Hubstaff insights, you can view and compare activity benchmarks, as well as define productive and unproductive apps and URLs.

insights page

This feature is a paid add-on in the beta stage and will be offered as a free trial until February 2023.
Organizations on Basic/Starter plans will not have access to productive/unproductive apps/URLs and productivity scores.

Table of contents


Sign up for the Insights add-on

Step 1

To sign up for the Insights add-on, navigate to Settings & Policies > Billing.

settings and policies billing

Step 2

On the Insights box, click Try it for free. This will start your 14-day trial.

insights beta date

Step 3

If you’d like to continue with the paid version before the trial ends, click Add Insights. Insights are priced at $2/user/month or $20/year ($1.67/user/month when billed annually).

insights add on subscribed

Step 4

The confirmation dialog will appear. It will display the total cost of the add-on as well as how many users count towards the price. Click Add Insights to continue.

add insights dialog annual


Insights page

The Insights page can be accessed via the Insights menu on the dashboard sidebar.

insights menu

Let’s break down the insights page per section.

App and URL data required for the productivity metric is recorded using desktop apps. To see the functionality of each app, click here.

 

Highlights

The top section includes a snapshot of your team’s productivity for ease of access to critical metrics. This includes the following:

  1. Settings – allow you to define productive/unproductive URLs.
  2. Date picker and timezone selector  – select the date range for the data you wish to view. You can also change the timezone when you select the daily views (today/yesterday).
    timezone selector
  3. Member selection filter – choose which members data you need to view. Here you can also select teams.
    insights team selection
  4. Time worked – shows the total tracked time based on the date range.
  5. Core work – the percentage of core productive apps and URLs over total time spent.
    1. Example: An employee worked for 10 hours. Of that time, 30 minutes was added manually, the user was on unproductive apps/URLs for a total of 45 minutes. Their productivity score would be 87%, with this breakdown:
      • 87% Core
      • 8% Non-Core
      • 5% Unproductive
  6. Activity – the percentage of keyboard/mouse activity against total time tracked.
  7. To-dos completed – number of tasks completed within the selected date range.
  8. Achievementsachievement badges earned within the date range.

 

insights top bar

Hubstaff Insights Widgets

  1. Utilization widget – helps managers balance workloads by setting targets for how much their team should work and inform them when members are under or overworked. The bias should be on the left if a user is underworked and the opposite when the bias is on the right. This is based on the average work hours spent by your team members vs. the average work hours set based on their weekly limits.
    insights utilization average
  2. Work time classification – the percentage of core productive apps and URLs over total time spent.
    work time classification
    Example: An employee worked for 10 hours. Of that time, 30 minutes was added manually, the user was on unproductive apps/URLs for a total of 45 minutes. Their productivity score would be 87%, with this breakdown:

    • 87% Productive
    • 8% Unproductive
    • 5% Unclassified 
  3. Activity – the percentage of keyboard/mouse activity against total time tracked.
    activity widget.pnh
  4. Top Apps & URLs – top used applications and URLs within the timeframe specified.
    top apps urls
  5. Daily focus
    • A focus work session is considered when members track time to one project or task for 30+ min without interruptions.

    • Metrics are calculated per member/day.

    • The widget shows you how much time your team spends in focus mode.

    Definition:

    • Focus time – Average daily total focus time per member

    • Sessions – Average # of sessions within the selected time period
    • Average length – Average focus session length, or duration, per member / day.

    daily focus

 

Work time expenditure

Apps and URLs visited by your team is grouped into categories are displayed here according to their classification.

insights work time expenditure

Leaderboard

The leaderboard shows a descending list of team members based on productivity. It also shows each user’s total time tracked, activity, productivity and any achievements they have earned.

leaderboard sample

You can also:

  1. Click the View all button to expand the leaderboard list to view all team members, or;
    insights leaderboard view all
  2. Toggle the Trend data button to compare trends from the exact period prior to the chosen period on the date selector which looks at the same number of days in the previous timespan. For example, if today is May 5th, the trend data is only calculating it compared to the first 5 days of April.
    trend data

 

Projects

The projects section shows a list in descending order of each project based on time tracked. It also shows the total time tracked to each project and the activity level for each project.

projects widget

Tasks

The tasks section shows the top tasks based on time tracked. It also shows the activity percentage for each task.

insights tasks

Categories

The categories widget displays the top recorded application and URL category types shown in descending order based on usage.

insights categories widget

Apps & URLs

The Apps & URLs widget shows the top applications and websites used by your team in descending order. You can also hover over each app/URL then click the Edit classification button to be able to categorize or reclassify each item.

insights apps and URLs widget 1


Detecting fake activity

When Hubstaff Insights is active for your organization, organization owners and managers are notified about users employing software that mimic keyboard/mouse movements to produce fake activity.

 

fake activity email


Hubstaff Insights settings

To access the insights settings page, navigate to Settings & Policies > Features. Alternatively, you can navigate to the Insights menu on your sidebar then click Settings.

Settings Features

App/URL classification

Here you can classify apps and URLs as core/non-core work, and unproductive.

app url classification insights settings

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