Workforce management

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24 minutes

How to set up Work Breaks


Enabling the Work Breaks feature allows you to define and add break policies for your team so that you can keep track of your team’s break times.

The Work Breaks feature is available on Grow plans and up.
Only organization owners and managers can view or edit work break policies.

Adding a work break policy

Step 1

To add a work break policy, navigate to Settings > All settings.

settings all settings

Step 2

Select Work Breaks under Policies.

all settings work breaks

Step 3

Click on the Add Policy button.

Work Breaks Add a Policy

Step 4

The Add work break policy dialog will pop up.

Work Breaks Add a Policy Details

Fill in the following:

  1. Policy name
  2. Members
  3. Automatically add new members to this policy
  4. Choose if the break time is paid or unpaid.
  5. Allotted duration of the break
  6. Restrictions:
    • No restrictions – allows members to take any number of breaks.
    • Once per work session – allows members to take 1 break for every session of time. Can be limited to a break after X amount of work hours.
      Restrictions Once Per Work Session
    • Allow within every few hours – allows members to take breaks within a set number of hours. Organization owners can set the frequency as well as a minimum required number of hours before the members can take breaks.
      Restrictions Allow within every few hours
    • Allow after every few hours – allows members to take breaks only after a set number of hours. Organization owners can set the frequency and the minimum number of hours worked before taking breaks.
      Restrictions Allow after every few hours
  7. Notify members about their breaks: Members will receive a notification once their break is available to take (When applicable)
  8. Hit Save to finish setting up your break policy.

Work break notifications

Work break notifications keep members informed about their own break status and give managers visibility into how breaks are being used across the team.

By default, Hubstaff sends notifications to the member when work breaks are almost available to take, almost over, and ended.

Organization owners and managers get a separate notification. Example: If a member fails to take a break, Hubstaff sends an abandoned break notification to the manager or owner.

To review missed breaks, late breaks, or breaks that ran over across your team, organization owners and managers can check the Work breaks report. The report shows each member’s break status alongside allowed vs. actual hours, so you can spot patterns without waiting on individual notifications.

Edit work break notifications settings

Navigate to Settings > All Settings > Work Breaks > Work break notifications. Here you can toggle the Default setting to enable notifications to all team members or change individual member settings.

work break notifications 1

  • If a member fails to take a break, the manager/owner will receive an abandoned break notification within 2 hours.
  • There is a 2 minute grace period before a notification is sent to the member if they take more than the allotted break time.

Tracking time to a work break policy

Desktop Timer Application

Step 1

Start tracking time for a project/task.

Tracking time to a work break policy Desktop Client

Step 2

Click on the Break icon.

Tracking time to a work break policy Desktop Client Break Icon

Step 3

Click the Stop button to resume tracking time.

Tracking time to a work break policy Desktop Client Break Icon Stop


Web Timer

Step 1

Start tracking time for a project/task by pressing the Play button.
Web Timer Play Button

Step 2

Click on the Break button next to the stop button to take a break.

Web Timer Break Button

Step 3

Select the break policy you are taking and click on Take break.

Web timer break

Step 4

The background will turn green while you are on break, and the break policy name will appear under the On break status. Press the Stop button to end your break.

taking break status


Mobile App

Step 1

Start tracking time for a project/task by pressing the Play button.

Step 2

Click on the Break button to take a break.

Work Breaks Mobile app Take a break

Step 3

The background will turn orange while you are on break, and the break policy name will appear under the Taking a break status. Press the Stop button to end your break.

Mobile app work break status

Note: After stopping a break, the timer will automatically stop tracking time. Select a Project/Task and tap the Play button to resume tracking.

  • The work breaks feature is not supported on our Chrome timers (Chromium-based browser extension and app).
  • If the Break button appears greyed out and not clickable, this is because you have not qualified for a break yet based on the organization’s break policy you have been assigned to. It is also possible that you haven’t yet been assigned to a break policy or your company has not set up work breaks yet. Contact your manager to ask about the work break policy setup for you.

Choosing from several work break policies available

Depending on your work break policy restrictions, members may have multiple work breaks available at a time for them to take. Members will be able to choose one break from the drop-down list by following these steps:

Step 1

Start tracking time for a project/task by pressing the Play button.
Web Timer Play Button 1

Step 2

Click on the Break button next to the stop button to take a break.

Web Timer Break Button 1

Step 3

Click on the Select a work break policy drop-down list to view the available work breaks.

Which break are you taking

Step 4

Click on the desired work break policy from the drop-down list.

Which break are you taking Break List 1

Step 5

Click on the Take break button.

Lunch Break


Adding breaks manually

Your team can also add breaks manually once they’ve been added to a break policy.

Step 1

To do this, navigate to Timesheets > View and edit > Add Time.

Adding breaks manually Timesheets View N Edit Add Time

Step 2

The Add Time dialog will appear. Toggle the work break icon then choose the date/time. Once finished, hit Save to commit your changes.

Adding breaks manually Details


Archiving and restoring a work break policy

Archive a work break policy when you no longer need it active, and restore it later if you need to reuse it, without losing the policy’s history or settings.

Archive a work break policy

Step 1

Navigate to Settings in the left panel > All settings > Policies > Work Breaks.

Step 2

Find the policy you want to archive in the list and click on the Actions button on the far right. Click Archive policy from the drop-down menu that appears.
Archive work break policy

Step 3

A new window will pop-up, click Ok to confirm and archive the policy.


Restore a work break policy

Step 1

Navigate to Settings in the left panel > All settings > Policies > Work Breaks > Archived

Archived work breaks

Step 2

Select Actions against the relevant policy. Click Restore policy from the drop-down menu that appears.

Restore work break policy

Step 3

A new window will pop up; click Ok to confirm and restore the policy.

Members who were previously on this policy are automatically reassigned when it’s restored.

Additional notes

      • The “Once per work session” restriction: A work session begins when a member starts tracking time for the day and ends after they stop tracking time for 4 hours or more. Under this restriction, a member can take their break only once per session. For example, if a member has a 1-hour lunch break and only takes 30 minutes of it, they can’t come back later in the same session to take the remaining 30 minutes.
      • Members on break appear on the dashboard Who’s Online widget with an “on break” status next to their name. This status updates in real time.

    • Paid breaks will be included on each member’s timesheet for payroll. Unpaid breaks are not included in payroll.
    • Paid work breaks count against daily and weekly limits.
    • Paid breaks count toward PTO accruals. Unpaid breaks don’t.
    • Unpaid work breaks do not count toward minimum schedule requirements.
    • Unpaid work breaks do not count against your daily schedule minimum hours requirement, while paid breaks are counted.
    • Unpaid work breaks don’t count against your daily schedule minimum required hours. Paid breaks do.
    • When a member reaches a break limit, the timer turns negative, and any additional time tracked to that break is recorded as unpaid time.
    • Hubstaff includes both paid and unpaid breaks in the overall time totals on the Daily, Weekly, and Calendar timesheet pages.
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