Activity Tracking Overview


This video is divided into chapters, to skip directly to the Activity Tracking section, click here

Activities recorded by your team can be accessed by navigating to the Activity page located on your sidebar.

The Activity page is broken down into 4 sections:

  1. Screenshots
  2. Apps
  3. URLs
  4. Locations

Screenshots

Opening the Screenshots page, you will see screenshot data divided in 10-minute blocks of time.

You can filter the screenshots taken by:

  1. Selecting the date on the Calendar, toggling the left and right buttons to move between dates, clicking Today to show the current day’s screenshots and All Notes to filter screenshots where notes were added by your team members.
  2. Filter by Project to filter screenshots recorded on a specific project, by Timezone to toggle between screenshots taken on the organization’s timezone or the user’s timezone, and finally, by Member to filter screenshot activity by member.

On the thumbnail gallery, you can hover on the Activity Bar shown in Green on a 10-minute block of time to view the Activity Level, and the breakdown of keyboard and mouse activity. In this case, the user was active 80% of the ten-minute block between 9:00 am-9:10 am with a 7% keyboard and 74% mouse activity.

Activity levels from 20% to 50% will be color-coded as Gold (caution status).

Activity levels from 0% to 20% will be color-coded as Red (warning status).

Linux client and Chrome Hubstaff app cannot show a breakdown of activity for keyboard and mouse. The numbers will always match.


On the Chrome extension, screenshots will appear as “Browser Time“. Screenshot capture and activity tracking are not supported on this application.

Screenshot capture in the mobile app is not supported due to security measures put in place on mobile devices. Time tracked to mobile devices will appear as “Mobile Time” on the screenshots page.

Screenshot capture in the Web timer is not supported due to the limitations of the browser. Time tracked to the web timer will appear as “Web timer time” on the screenshots page.

 

Below are a few articles you might find helpful about screenshots:

  1. For more details about the thumbnail gallery, click here.
  2. For instructions on how to delete screenshots, click here.
  3. No screenshots/Screenshots not yet uploaded, click here.
  4. For information about how to change screenshot frequency, click here.
  5. To know more about who can access screenshots on your organization, click here.
  6. For more information about how activity levels are calculated, click here.
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Apps

Opening the Apps page will show all the applications used by your team.

You can filter Apps by:

  1. Selecting the date on the Calendar, toggling the left and right buttons to move between dates, clicking Today to show the current day’s apps and All Notes to show notes that were added by your team members while using an app.
  2. Filter by Project to filter apps recorded while tracking time on a specific project, by Timezone to toggle between apps taken on the organization’s timezone or the user’s timezone, and finally, by Member to filter app activity by member.

Below the filters, you will see the following data:

  1. Project being tracked while using the application
  2. Application open
  3. Time Spent on an application
  4. Sessions

On the first line below, it shows the user tracking time on the Hubstaff / Customer Support Issues project while using Google Chrome for 52 minutes and 48 seconds, 45 times between 12:00am CST to 12:59am CST.

Below are a few articles you might find helpful about App tracking:

  1. For more information on how to generate App and URL Reports, click here.
  2. For details on how to enable App and URL tracking, click here.
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URLs

The URLs page will show all the websites visited by your team.

You can filter URLs by:

  1. Selecting the date on the Calendar, toggling the left and right buttons to move between dates, clicking Today to show the current day’s URLs and All Notes to show notes that were added by your team members while visiting a website.
  2. Filter by Project to filter URLs recorded while tracking time on a specific project, by Timezone to toggle between URLs recorded on the organization’s timezone or the user’s timezone, and finally, by Member to filter URL activity by member.

Below the filters, you will see the following data:

  1. Project being tracked while visiting a website/URL
  2. Website
  3. Time spent on a website.

On the first line below, it shows the user tracking time on the Hubstaff / Customer Support Issues project while visiting “app.intercom.io” for 39 minutes and 22 seconds, between 12:00am CST to 12:59am CST.

You can also click the “+” button next to a line item as shown below to expand the websites visited during that timeframe:

Below are a few articles you might find helpful about App tracking:

  1. For more information on how to generate App and URL Reports, click here.
  2. For details on how to enable App and URL tracking, click here.
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Locations

The Locations page will show you the locations your team has tracked during the day.

  1. Calendar – select a date or toggle the dates by clicking the left and right buttons.
  2. Timezone – lets you toggle between your organization and your team member’s timezone by selecting the timezone on the drop-down list.
  3.  Map – The green marker shows where your team member has started tracking, the red marker shows where they stopped tracking, and the red circles in between show the location points your team member has visited.
  4. Members – will show you the list of users who have actively tracked their location data for the date selected.
  5. Job Sites – shows which “tagged” locations your team members have visited.
  6. Job Site Locations – shows pre-defined locations which users have visited including the address.
  7. Manage Job Sites – allows you to pre-define locations where users need to work.

Below are a few articles you may find helpful about Location Tracking:

  1. To view our guide for how to enable Location Tracking, click here.
  2. For more information on how to track locations using the mobile app, click here.

Location tracking is available on both iOS and Android devices using our mobile apps.

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If you have further questions, or need help with anything, please contact us at support@hubstaff.com.

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