Activity Tracking Overview


Activities recorded by your team can be accessed by navigating to the Activity page located on your sidebar.

The mobile apps and web timer cannot record keyboard/mouse activity and time tracked to these apps are not included in activity calculations.
Manual time, break times, and projects excluded from activity tracking are not included in activity calculations.

The Activity page is broken down into 3 sections:

  1. Screenshots
    1. Hubstaff Insights
    2. Activity Benchmarks
    3. Viewing Screenshots
  2. Apps
  3. URLs

 

Screenshots

Hubstaff Insights

Opening the Screenshots page, you will see the Hubstaff Insights bar, which shows the following information:

  1. Total time worked for the day, and the comparison to the previous day.
  2. Activity percentage average for the day, and the comparison to the previous day as well as it’s effect on the total average
  3. To-dos completed total for the day, and the comparison to the previous day.

hubstaff insights bar

Below the Insights bar, you will see screenshot recordings divided every hour, then broken down into 10-minute blocks of time.

Activity Benchmarks

You’ll also see the Activity benchmarks button, which will explain activity levels and what to expect from your team, as well as benchmarks compared to other organizations. Click here to learn more.

Hubstaff Activity benchmarks

hubstaff activity benchmarks the basics

Viewing Screenshots

You can filter the screenshots taken by:

activity screenshots filters

  1. There are 2 options to view the screenshots. Every 10 min (breakdown by 10-minute intervals) and All screenshots.
  2. Selecting the date on the Calendar, toggling the left and right buttons to move between dates, clicking Today to show the current day’s screenshots, and All Notes to filter screenshots where notes were added by your team members.
  3. Timezone – select either the organization’s timezone (Default), member’s timezone, or the viewer account’s timezone.
  4. Filter by Member to filter screenshot activity by team member, by Project to filter screenshots recorded on a specific project, by Time type to filter screenshots by type (Idle/Resumed/etc.), by Source to filter screenshots by the app used to track time, and finally, by Activity level to filter screenshots by activity percentage.
    activity screenshots filters
Hint: You can also use the keyboard command Cmd + Up/Down on Windows, or Command (⌘) + Up/Down key on OSX to quickly toggle through team members.

On the thumbnail gallery, you can hover on the Activity Bar shown in Green on a 10-minute block of time to view the Activity Level, and the breakdown of keyboard and mouse activity. In this case, the user was active 80% of the ten-minute block between 9:00 am-9:10 am with a 7% keyboard and 74% mouse activity.

Activity levels from 20% to 50% will be color-coded as Yellow (caution status).

Activity levels from 0% to 20% will be color-coded as Red (warning status).

The Linux client and Chrome Hubstaff app cannot show a breakdown of activity for keyboard and mouse. The numbers will always match.

On the Chrome extension, screenshots will appear as “Browser Time“. Screenshot capture and activity tracking are not supported on this application.

Screenshot capture in the mobile app is not supported due to security measures put in place on mobile devices. Time tracked to mobile devices will appear as “Mobile Time” on the screenshots page.

Screenshot capture in the Web timer is not supported due to the limitations of the browser. Time tracked to the web timer will appear as “Web timer time” on the screenshots page.

 

Below are a few articles you might find helpful about screenshots:

  1. For more details about the thumbnail gallery, click here.
  2. For instructions on how to delete screenshots, click here.
  3. No screenshots/Screenshots not yet uploaded, click here.
  4. For information about how to change screenshot frequency, click here.
  5. To know more about who can access screenshots on your organization, click here.
  6. For more information about how activity levels are calculated, click here.

Apps

Opening the Apps page will show all the applications used by your team.

You can filter Apps by:

  1. Selecting the date on the Calendar, toggling the left and right buttons to move between dates, clicking Today to show the current day’s apps, and All Notes to show notes that were added by your team members while using an app.
  2. Filter by Project to filter apps recorded while tracking time on a specific project, by Timezone to toggle between apps taken on the organization’s timezone or the user’s timezone, and finally, by Member to filter app activity by member.

Below the filters, you will see the following data:

  1. The project being tracked while using the application
  2. Application open
  3. Time Spent on an application
  4. Sessions

On the first line below, it shows the user tracking time on the Hubstaff / Customer Support Issues project while using Google Chrome for 52 minutes and 48 seconds, 45 times between 12:00 am CST to 12:59 am CST.

Below are a few articles you might find helpful about App tracking:

  1. For more information on how to generate App and URL Reports, click here.
  2. For details on how to enable App and URL tracking, click here.

URLs

The URLs page will show all the websites visited by your team.

You can filter URLs by:

  1. Selecting the date on the Calendar, toggling the left and right buttons to move between dates, clicking Today to show the current day’s URLs, and All Notes to show notes that were added by your team members while visiting a website.
  2. Filter by Project to filter URLs recorded while tracking time on a specific project, by Timezone to toggle between URLs recorded on the organization’s timezone or the user’s timezone, and finally, by Member to filter URL activity by a member.

Below the filters, you will see the following data:

  1. Project being tracked while visiting a website/URL
  2. Website
  3. Time spent on a website.

On the first line below, it shows the user tracking time on the Hubstaff / Customer Support Issues project while visiting “app.intercom.io” for 39 minutes and 22 seconds, between 12:00am CST to 12:59am CST.

You can also click the “+” button next to a line item as shown below to expand the websites visited during that timeframe:

Below are a few articles you might find helpful about App tracking:

  1. For more information on how to generate App and URL Reports, click here.
  2. For details on how to enable App and URL tracking, click here.

If you have further questions or need help with anything, please contact us at [email protected].

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