Activity Tracking Overview

Activities recorded by your team can be accessed by navigating to the Activity page located on your sidebar.

The Activity page is broken down into 3 sections:

  1. Screenshots
  2. Apps
  3. URLs

 

Screenshots

Opening the Screenshots page, you will see screenshot data divided into 10-minute blocks of time.

You can filter the screenshots taken by:

  1. Selecting the date on the Calendar, toggling the left and right buttons to move between dates, clicking Today to show the current day’s screenshots, and All Notes to filter screenshots where notes were added by your team members.
  2. Filter by Source to filter screenshots by the app used to track time, by Activity level to filter screenshots by activity percentage, by Time type to filter screenshots by type, by Project to filter screenshots recorded on a specific project, by Timezone to toggle between screenshots taken on the organization’s timezone or the user’s timezone, and finally, by Member to filter screenshot activity by member.

On the thumbnail gallery, you can hover on the Activity Bar shown in Green on a 10-minute block of time to view the Activity Level, and the breakdown of keyboard and mouse activity. In this case, the user was active 80% of the ten-minute block between 9:00 am-9:10 am with a 7% keyboard and 74% mouse activity.

Activity levels from 20% to 50% will be color-coded as Yellow (caution status).

Activity levels from 0% to 20% will be color-coded as Red (warning status).

The Linux client and Chrome Hubstaff app cannot show a breakdown of activity for keyboard and mouse. The numbers will always match.


On the Chrome extension, screenshots will appear as “Browser Time“. Screenshot capture and activity tracking are not supported on this application.

Screenshot capture in the mobile app is not supported due to security measures put in place on mobile devices. Time tracked to mobile devices will appear as “Mobile Time” on the screenshots page.

Screenshot capture in the Web timer is not supported due to the limitations of the browser. Time tracked to the web timer will appear as “Web timer time” on the screenshots page.

 

Below are a few articles you might find helpful about screenshots:

  1. For more details about the thumbnail gallery, click here.
  2. For instructions on how to delete screenshots, click here.
  3. No screenshots/Screenshots not yet uploaded, click here.
  4. For information about how to change screenshot frequency, click here.
  5. To know more about who can access screenshots on your organization, click here.
  6. For more information about how activity levels are calculated, click here.

Apps

Opening the Apps page will show all the applications used by your team.

You can filter Apps by:

  1. Selecting the date on the Calendar, toggling the left and right buttons to move between dates, clicking Today to show the current day’s apps, and All Notes to show notes that were added by your team members while using an app.
  2. Filter by Project to filter apps recorded while tracking time on a specific project, by Timezone to toggle between apps taken on the organization’s timezone or the user’s timezone, and finally, by Member to filter app activity by member.

Below the filters, you will see the following data:

  1. The project being tracked while using the application
  2. Application open
  3. Time Spent on an application
  4. Sessions

On the first line below, it shows the user tracking time on the Hubstaff / Customer Support Issues project while using Google Chrome for 52 minutes and 48 seconds, 45 times between 12:00 am CST to 12:59 am CST.

Below are a few articles you might find helpful about App tracking:

  1. For more information on how to generate App and URL Reports, click here.
  2. For details on how to enable App and URL tracking, click here.
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URLs

The URLs page will show all the websites visited by your team.

You can filter URLs by:

  1. Selecting the date on the Calendar, toggling the left and right buttons to move between dates, clicking Today to show the current day’s URLs, and All Notes to show notes that were added by your team members while visiting a website.
  2. Filter by Project to filter URLs recorded while tracking time on a specific project, by Timezone to toggle between URLs recorded on the organization’s timezone or the user’s timezone, and finally, by Member to filter URL activity by a member.

Below the filters, you will see the following data:

  1. Project being tracked while visiting a website/URL
  2. Website
  3. Time spent on a website.

On the first line below, it shows the user tracking time on the Hubstaff / Customer Support Issues project while visiting “app.intercom.io” for 39 minutes and 22 seconds, between 12:00am CST to 12:59am CST.

You can also click the “+” button next to a line item as shown below to expand the websites visited during that timeframe:

Below are a few articles you might find helpful about App tracking:

  1. For more information on how to generate App and URL Reports, click here.
  2. For details on how to enable App and URL tracking, click here.

If you have further questions or need help with anything, please contact us at support@hubstaff.com.

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