Welcome to Hubstaff! This guide is specially designed for new users.
We look forward to helping you easily track time, activity levels, and communicate more effectively with your team. By now, you should have received an email from your manager that invited you to join Hubstaff. (If not, kindly contact your employer and request them to send you an invite)
You should receive an email with a invitation link from your employer. (Please make sure to check your spam/junk folder as well if you are unable to locate it in your inbox).
Once you click on that link, then you’ll be sent to the Hubstaff Sign Up page.
This is the page that will create your account in Hubstaff:
As you follow the above steps and click on Create my account, you shall see an option to select the organization:
Click Go to join the organization which you have been invited to by your Employer.
If you created a Hubstaff account yourself prior to being invited by an employer all you will need to do is click the confirm account button found in your email.
The email will look like this:
After confirming your account, You are all set and you can login here: https://hubstaff.com/login
Download the Desktop Client
The first step is to download the Hubstaff Client.
There are two options for downloading the client.
You can navigate directly to https://hubstaff.com/download
Or you can find the link in the Hubstaff Web interface, as shown here:
Hubstaff supports Mac, Windows and Linux operating systems for the desktop application, along with iOS and Android app for the mobile application.
You should download and install the corresponding client for your machine.
Installing and Signing into the Client
Once you have downloaded the client, you will be prompted to install it. Please go through the process of installing the client, shared as follows:
When you start the client and login, you’ll be presented with a number of projects for you to select.
You should always select the project that you are currently working on as these projects will be reflected in your reports in the Hubstaff web interface.
Check your “Activity” page for screenshots, time and activity percentages.
How are activity levels calculated?
Hubstaff calculates the % of mouse clicks and keyboard strokes made during that particular 10 minute period.
Click here to learn more.
How is Time Tracked and Calculated in Hubstaff?
Unlike some other time tracking systems, Hubstaff doesn’t just assume that an employee is active for every 10 or 15 minute segment.
Instead, Hubstaff only credits workers with the actual time that was spent in front of the computer and active. Click here to learn more.
Integrations and tasks:
What do “Tasks are not enabled” mean?
The tasks window is where you should see your tasks when the organization owner integrates their project management tool with Hubstaff. Our current list of project management integrations is available here. To enable an integration with these sites, please contact the organization owner.
ONLY organization/project managers and owners can delete screenshots; You must contact the organization owner so they can give you access to do this.
Click here to learn how to delete screenshots.
Can Activity be Deleted?
Activity can be deleted for any 10 minute segment. However the activity can only be deleted by the person who performed the work. Deleting activity will remove the activity from reports and delete the time, mouse clicks, and keyboard stroke activity.
You must contact the organization owner so they can give you access to do this.
Click here to learn how to delete activity.
How to add, delete, and edit manual time entries?
You can add and delete time manually by going to the “Timesheets” tab, clicking on the “Work log” tab, and clicking on the “Add Time” button as seen below. You must contact the organization owner so they can give you access to do this.
Click here to learn how to make manual time editions.
If you don’t have a Hubstaff account yet, you can get a free one here: http://www.hubstaff.com/signup