Supported Operating Systems, Browsers and Devices for Hubstaff

supported os header

The following are supported operating systems, browsers, and devices for Hubstaff. Each app and device has a specific feature set depending on the activity you need to track.

This article will provide a quick reference to each of the functionalities available on each client type.


Table of contents


Minimum system requirements

In accordance with the latests industry standards we are discontinuing support for the TLS 1.0 and 1.1 encryption protocols. Some older operating systems either lack support for, or requires updates to use the newer TLS 1.2/1.3 protocols.

The latest version of our desktop client (1.6.2 and up) provides support for TLS 1.2/1.3 encryption on all supported operating system versions.

Operating System (OS) Requirements
Windows Windows 8 or newer. Supports Windows 7 machines with TLS 1.2 enabled. To enable this on your machine, please click here. IE 11 must be updated to the latest version for the app to work.
Mac Version 10.9 (Mavericks) or newer. OSX Catalina (10.15) and above requires permissions before recording screenshots, apps, and URLs. Click here to learn more.
Linux Ubuntu 10.04 LTS (Lucid Lynx) or newer. Must support TLS 1.2.
Chromebook App Google Chrome 46 or newer
Chrome Extension Google Chrome 46 or newer
iOS App Version 16 or newer
Android App Supports Android 5 (Lollipop or SDK 21) or newer.
Please be aware that Surface RT hybrid computers are not supported. Hubstaff can only be installed on desktop and laptop devices running Windows, Linux, macOS, or ChromeOS. For mobile devices, Hubstaff is compatible with iOS and Android only.

 


Functionality table

The table below is a quick reference to the functions supported by each client.

App/Client Time Tracking Screenshots App and URL
Tracking
Input Tracking Idle Time Reminders Activity
Breakdown
Location
Tracking
Windows Desktop App
Mac Desktop App
Linux Desktop App √ (Limited)
Chromebook App √ (Limited)
Chrome Extension
iOS Mobile App √ (Limited)
Android Mobile App √ (Limited)
Web Timer
Status: √ (Limited) – Activity breakdown – will record the same keyboard/mouse activity levels as a limitation of the OS.
Status: √ (Limited) – Reminders – on mobile devices, a reminder will only be sent if the user uses the job site feature and enters the Geofence.

Additional details on each functionality

  1. Screenshots– captures screenshots (0 to 3 snaps) per 10-minute intervals.
  2. Input tracking – record keyboard/mouse movements. This only records if there was any movement, not the specific actions/keystrokes.
  3. Idle time – records when a user has been inactive or idle while tracking time.
  4. Reminders – sends a reminder when set when the user is tracking time.
  5. URL & App tracking – record application and web address/URL data.
  6. Activity breakdown– the total activity is broken down into mouse and keyboard activities.
  7. Location tracking – record locations.
App/URL tracking is ONLY supported in OSX 10.9 or later.
The Chrome and the Linux apps cannot show a breakdown of activity for the keyboard and mouse. The numbers will always match. This is a limitation of the information provided by the OS.
The Chromebook app does not support screenshot recording from multiple displays due to ChromeOS limitations.
We only support GNOME display manager for Wayland and all display managers on Xorg. For more information about screen capture on Wayland, click here.

Client installation guides


Supported browsers

The following browsers support URL tracking:

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