Hubstaff supports automatic and manual payments through Payoneer. Payoneer provides companies, corporations, and marketplaces with cross-border payment needs, to transfer funds to large numbers of beneficiaries in more than 200 countries, in 150+ currencies.

This guide is for organization owners looking to connect their Payoneer accounts to pay their team. If you are a user and want to connect your Payoneer account to get paid, please see this guide.

Now that you have a Payoneer account, follow the steps below:

First, ensure you have selected the correct organization in the top-right corner of the page. Click on the Financials tab on the sidebar menu, then click Manage payroll and Payment Workflow.

On the payment workflow section, navigate to the Payoneer integration and click the + sign.

Click Payoneer, and you’ll be asked whether you already have a Payoneer Business account.

If you already have a Payoneer Business account:

Click Yes, connect account. You’ll be able to enter your Payoneer Client ID, Client Secret, and Program ID, then click Connect.

If you don’t have a Payoneer Business account yet:

Click No, create one. You’ll see what’s needed to get started with Payoneer:

• A Business account created (registration can take several days)
• Client ID, Client Secret, and Program ID from Payoneer
• Funds added in USD to your account balance

Click Go to Payoneer to create your account. Once it’s created, come back and click I’ve created my account — you’ll be taken to the same credentials screen shown above, where you’ll enter your Client ID, Client Secret, and Program ID to finish connecting.

You can find your Program ID in your Payoneer account in the upper-right-hand corner, just above your company name.

To get your API Credentials, email integration@payoneer.com and be sure to let them know that:

• You’re a Hubstaff customer.
• You need the API calls enabled for your Payoneer account.
• You need to know your API Credentials.

Your Program ID will be emailed to you by Payoneer when you finish filling out the form.

Invite members to connect their Payoneer accounts

New members automatically receive an invitation to connect their payout account, based on the Default payout provider selected by the organization owner during organization-level payroll setup.

If you need to manually set Payoneer as a member’s primary payout provider to trigger their invitation, follow these steps:

Step 1

Go to Financials > Manage Payroll > Member level settings.

Step 2

Select the members you want to invite, then click Manage integrations in the actions toolbar.

Step 3

In the Manage integrations dialog, check Payoneer under select providers, then select Payoneer as the primary integration.

Step 4
Click Save.

Members will receive an email from Hubstaff with a link to enter their Payoneer credentials. Their integration status in the members table will update from Invited to Connected once they complete setup.

Adding funds to your Payoneer account

To disburse payments, you will need to fund your account. This can be done by sending a wire transfer to Payoneer from your bank account, or by funding your Payoneer account with your debit or credit card.

To fund your Payoneer account by transfer from a US Bank account:

• Select Fund via US Bank Transfer from the Payments menu.
• Enter the last 4 digits of your account at Payoneer.
• Enter the amount in USD that you wish to transfer.
• Click on the Continue button.

To send a wire transfer to Payoneer, you will need to use the account funding details received from our Account Management Department when your partner account was enabled. If you no longer have the account funding details, please contact the Payoneer Account Management Department at clientservices@payoneer.com.