Jira Time Tracking Setup

Jira Time Tracking Setup

If you use Jira for project management, you can use Hubstaff to track time to individual tasks and subtasks. You’ll have no problem importing all of your team’s tasks by following the steps below.

IMPORTANT: You must connect your account in order to see tasks that are assigned to you. Also, connecting an integration allows for time to be sent back to the third-party software.

The first step is to click on Integrations on the sidebar menu. Then make sure you have selected the correct organization on the top right corner of the page. Next, select the JIRA logo from the list of available integrations.

You will be asked to give your integration a name. You can choose anything here, the name is only for your reference. Click the Create Integration button, and you will be taken a screen that gives you instructions on what you need to do to configure your Jira instance for the Hubstaff integration.

Step 1

Log in to your Jira Instance and create a new Application Link. First, click on your JIRA dashboard button on the top left. Then click Jira Settings.

Step 2

Inside the settings menu, click on the Products tab


Step 3

Next, you are going to click on Application links, under INTEGRATIONS

Step 4

After clicking on Application links, you can enter https://hubstaff.com/ as the Application URL and click Create new link. If you get an error just click Continue. It should work perfectly fine. 

In the popup window that follows, enter Hubstaff as the Application Name, select Generic Application and click Continue. Please note that you only need to fill up the first two fields (application name and application type) before clicking “continue”.

Step 5

Now that your Application link has been created, you need to click on the edit pencil icon next to it to get things configured properly.

Click on Incoming Authentication and enter the Consumer Key; this is shown in the JIRA integration set up instructions in Hubstaff on step 7. Then, type Hubstaff for the Consumer Name. Next, copy the long certificate from the JIRA integration setup on step 9 and paste that into the Public Key text box. Once you’ve gone through all these steps, scroll down towards the very end and click the Save button.

Back to the JIRA integration setup in Hubstaff. Name the integration whatever you like and paste your JIRA instance URL. Then click the Create integration button.

You will be taken to where you can authorize the intergration:

Once you’ve done that, you’ll be taken back to Hubstaff where you can complete the integration by linking your projects and users. Learn how to link your projects and users >>

Tasks might not sync right away. It can take approximately 5 minutes after linking your team. Also, please keep in mind that each time you add a new project or user to your project management tool, the integration needs be refreshed in Hubstaff for those changes to take effect, then link those accordingly.Currently, when you add a new project in the project management third-party provider, you need to access the integrations page in Hubstaff > refresh the projects list > link the new project > assign team members to the Hubstaff project that’s linked to the newly added project.

Tasks can be completed outside of Hubstaff in the project management tool to have the time synced as well.

Tasks synchronized with an integration will remain in Hubstaff as a simple task if the integration is deleted.

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