How to retry integration sync manually

When we retry an integration sync manually, Hubstaff will fetch the newly created tasks and/or projects linked to your integration.

To do this, navigate to any of the three areas of the Hubstaff dashboard:


Table of contents


Retry sync via the Integrations page

To sync new projects in the integration, follow this guide:

Step 1

Navigate to Settings > Integrations.

menu settingspolicies integrations

Step 2

Click on the integration name.

integration name

Step 3

Click on the Sync button to fetch new projects.

sync new trello boards

You can refresh a project once every 15 minutes.

Retry sync via the Projects page

You can retry synchronization to see new projects in an integration from the Projects page. To do this, follow this guide:

Step 1

Navigate to the Project Management > Projects section on the sidebar.

project management projects menu

Step 2

Choose the project with the linked integration (the integration’s icon will appear next to the project name), then click the Sync [integration name] project button.

sync new integration projects

You can refresh a project once every 15 minutes.

Retry sync via the Tasks page

To retry sync via the Tasks page, follow this guide:

Step 1

Navigate to the Project Management > Tasks section on the sidebar.

project management tasks

 

Step 2

Choose the project with the linked integration (the integration’s icon will appear next to the project name), then click the Sync [integration name] project button.

sync trello project tasks

You can refresh a project once every 15 minutes.
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