“No Projects” message on my Hubstaff client/app.

No Projects Message

If you were recently added a project (or were added to a project) but it isn’t showing up on the Hubstaff client it may be due to any of the following reasons:

  1. Hubstaff’s servers sync every 10 minutes. If the project was added 5 minutes ago, you’ll have to wait for an extra 5 for it to display on the project list.  A quick solution to this would be signing out and signing in from Hubstaff’s client/app, then you will be forcing our servers to look for recently added projects.
  2. Another possible scenario is that you were removed you from the project or the organization, or
  3. Your account is disabled for tracking. To check that, navigate to the Projects page, then look for the checkmark under the Trackable by me column alongside the project name.

 

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