Retry a Payroll Payment

If a full or partial payment fails, our payroll system will retry it automatically after 1 hour and will attempt to retry the payment 10 times. However, you have the option to try it manually by following these steps.

First, navigate to the Financials > Past payments.

Here you’ll be able to see all your past payments. In order to retry a specific payment, click on the Actions tab next to the payment. Then click on the Retry option.