Redmine Integration Setup

redmine header

Hubstaff connects seamlessly with the Redmine project management and issue tracking tool.

When your team members track time to Redmine issues/bugs using the Hubstaff app, the time they spent on a task will appear as a time entry on the Spent time section of the task as shown below.

Redmine Integration Setup

The spent time section will display tracked time from Hubstaff to Redmine tasks.

Redmine Integration Setup

Here are the steps on how to connect your Redmine account to Hubstaff:

Step 1

First, you’ll have to make sure the correct organization is selected on the top right corner of the page. Next, click on Settings & Policies > Integrations then click on Add integration, before choosing Redmine under the project management apps.

menu settings & policies integrations

Step 2

You’ll need to get your API Token (API Access key) from your Redmine Instance and your Redmine instance URL. Enable the REST web service (REST API) on your Redmine instance as well.

Getting Your Redmine API Token

Below are the steps to enable REST API and obtain your API token at your Redmine instance. Note that you will need Administrator access to complete these steps.

A. Click on Administration then Settings in your Redmine instance:

B. Click on the Authentication or API tabs to find the option to enable REST API/REST web service. Place a checkmark on the box then click Save:

C. Click on My account in your Redmine instance (this link is in the top right corner on default setups, this may vary for you). Then click on Show under API access key to find your API token:


Step 3

Copy the API token and then head back to the Hubstaff integration setup. Pick a name for the integration, paste the API token in, and enter your Redmine instance URL. Then click the Create Integration button:

Redmine Integration Setup


Step 4

Next, the sync projects screen will appear. Link all projects or manually choose which projects you need to link from a list.

Step 5

Next, you’ll need to connect users to your integration. Additionally, you can also choose to “Select all,” “Unselect all,” or manually choose which users you want working on your integration. Click Finish to end the setup.

Step 6

Each added user will receive a confirmation email from Hubstaff on their registered email address. Ask each user to click on the Connect my Redmine account button.

Next, the Authorize integration page will appear, from there, users can enter their personal Redmine account’s API token then hit Connect to authorize the integration.

Redmine Integration Setup

Step 7

Tasks assigned to each user from Redmine will then appear on the Hubstaff time tracking application as shown below. To start working on a Redmine task, click on the project name, then press the Play button next to the task name to track time to your Redmine issue.


Time writeback

The Spent time section will then display tracked time from Hubstaff to Redmine tasks.

Redmine Integration Setup


When Hubstaff records time to Redmine the default time entry activity is used. If the project disallows time entry, then time logging is not possible.

Redmine does not support seconds in their time tracking API. So Hubstaff rounds the seconds. And this means any record that is less than 30 seconds does not get recorded in Redmine.

Easy Redmine is not fully supported

Tasks might not sync right away and can take approximately 5 minutes after linking your team for your tasks to populate.

Currently, when you add a new project in the project management third-party provider, you need to access the integrations page in Hubstaff > refresh the projects list > link the new project > assign team members to the Hubstaff project that’s linked to the newly added project.

Tasks cannot be marked as complete from the Hubstaff application as this integration does not support task completion.

This integration supports logging time back to the integration as time entries. To learn more, click here.

Tasks can be completed outside of Hubstaff in the project management tool to have the time synced as well.

We support Redmine 2.5 or newer.

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