Screenshots on multiple monitor setups

Table of contents

 

Multi-Monitor Support

Hubstaff will capture all active monitors connected to a computer when the user is tracking time. To view all the screenshots, simply hover over a screenshot and click on View Screens. Additionally, you will see the total number of screenshots captured during the time interval.

Note: You may notice repeated screenshots based on the number of monitors or displays in use. Furthermore, the screenshot frequency plays a significant role in this. For example, with a dual monitor setup and a screenshot frequency of 1x, Hubstaff will capture 2 screenshots — one from each monitor every 10 minutes.

 

ViewScreens-MultipleMonitor

The total number of screenshots varies based on the configuration for screenshots per 10-minute block, set by the organization or individual. For example, if a user is configured to take 3 screenshots per 10-minute block and uses 2 monitors, Hubstaff will capture 6 screenshots—3 from each monitor—under each thumbnail for every 10-minute block worked on the same project. However, this number may vary if the user switches projects or doesn’t work for the full 10-minute block.

 

Change Hubstaff Thumbnail Image to Different Display

If you use a multi-monitor setup, you likely do most of your work on one primary display. Depending on your display settings, thumbnail images on the activity page may appear duplicated making each thumbnail image look like there is no activity. Simply adjust your settings to manage which monitor’s thumbnail appears on the activity page. Follow these steps to change the display used for the thumbnail image.

 

On Windows:

If you use ‘Extend these displays’ to view different windows on each monitor, the primary display will automatically appear in the thumbnail image on the activity page. You can click on the monitor you would like to make your main monitor and then click on “Make this my main display”. You can also click on any display shown and drag it to arrange their order however you prefer.

If you want everything to show on a specific display only and have that show on the thumbnail image, then under System > Display settings, select Show only on 2 (or whichever monitor you are using for your main work).

 

ShowOnlyOn2

After disabling the inactive screen, you will notice that only that screen is now captured on your Hubstaff activity page. Then, you can reactivate the other screens in your control panel display settings. You will notice that the monitor you left active in step one is now shown in the thumbnail. For more information on how to configure your displays on Windows, click here.

 

On macOS:

MacOS typically assigns the built-in display of a MacBook as the primary display. If you use the extended display as the primary one, you can change this setting easily through the Displays preferences in System Settings. To do this go to System Settings > Displays. Then, click on the display that you want to set as the main display. Click on the “Use as” select list, and select the “Main display” option.

MainDisplayMacOS

For more information on how to configure your displays on macOS, please click here.

 

On Linux:

For information on configuring displays on Linux, please click here.

When you start Hubstaff without the external display connected and then connect it, this could result in only one display being captured. In these cases, you’ll need to restart the Hubstaff application.
The Chromebook Hubstaff app does not support multi-monitor setups due to ChromeOS limitations.
The macOS app supports capturing iPad displays in Sidecar.
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