Rolling out Hubstaff

Do’s and Don’ts for Getting Your Team Onboard

Time tracking is one of those things that can make team members uneasy, but when done correctly, it can unlock time for your entire organization.

We’ve seen it firsthand as over 8,000 teams have successfully streamlined their team management. To make things easier, we’ve compiled what works best and what to avoid when it comes to implementing Hubstaff across your team.

DO:

  • Lead with payroll. Let your team know by using Hubstaff, they’ll get paid quickly and accurately.
  • Be consultative in setting your metrics for tracking. Well-communicated goals upfront mean less communication errors along the way.
  • Be aware of your own and your teams attitudes. Approach any issues as an opportunity to learn and grow.
  • Call on the advocates of time tracking in your organization to pioneer the effort.
  • Focus on the benefits for the team. What’s in it for them?
    • Paid faster
    • More clarity of what’s a priority for the organization
    • Simpler process for time tracking
    • More time to work vs. managing work and switching priorities
  • Explain the process and why it’s important. For example, less time spent entering time or working on daily tasks opens up schedules for everyone.
  • Consider staggering the roll out to certain teams or people first. Test and improve.
  • Lead by example and be transparent.
  • Be sensitive to the timing of your introduction to time tracking.

DON’T:

  • Assume people are trying to cheat you.
  • Use time tracking as a weapon or threat. Your relationship is already broken by that point, and time tracking won’t fix it.
  • Surprise people with unannounced changes, such as moving to Hubstaff.
  • Keep information scarce. Be open to questions and feedback for the best experience.

When you’re planning to roll out changes in your organization — any changes — a good practice is to put yourself in your employee’s shoes. Imagine what questions are running through their mind. Everyone is different, and speaking to people individually can help alleviate any unknowns or discomfort they’re feeling. Hubstaff can bring positive changes for every member of your team. It’s important to tell them that.

Here are some specific techniques to consider for different steps of the process:

In Hiring

Get it on the table as early as possible during interviews and don’t make a big deal about it. If you do paid interviews, use Hubstaff to pay them. It creates a positive experience with the platform right away. Let new team members or candidates talk to existing team members who are already using time tracking.

In Introducing Hubstaff (or Time Tracking)

Find allies in the business and start them on the platform. Let them explore and be seen using Hubstaff. If people see their peers having a positive experience with time tracking, they will be less likely to complain.

Go a step further and have the initial group share their positive experiences and advice for the rest of the team.

Keep Improving

If you want to take a deep dive into this topic, take a look at How and Why to Transition Your Business to Hubstaff.

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