Control which timer applications team members can use

Hubstaff provides time tracking through desktop applications, a web timer, mobile apps, and browser extensions.

As each type of app comes with its own unique tracking features and limitations, we offer the ability to control which timer applications team members can use through our Allowed apps setting.

Allowed apps

For example, team members using the web timer will show “No screenshot: Web timer used” instead of screenshots in the Activity > Screenshots page. Team members using the mobile app will show “No screenshot: Mobile app used”, and team members using the browser extension will show “Browser time” with activity data.

 

Web timer used     Mobile app used      Browser time

 

For screen-based organizations who want to ensure that screenshots, apps, URLs, and keyboard/mouse activity are recorded, Organization Owners/Managers can set Allowed apps to Dekstop Only.

For job sites/locations-based organizations that require location tracking, Allowed apps can be set to Mobile Only.

 

To set the Allowed apps setting to Desktop only, please perform the following steps:

Step 1

Navigate to Settings > Activity & Tracking.

Step 2

Under the Timer & Tracking tab, click on Allowed apps, then set either the organization default setting to apply the setting to your entire organization, or toggle the setting for individual team members.

 

general timer tracking allowed apps

The Global setting (3) is followed by default for new users. Individual settings (4) override the Global setting if you’d like to set restrictions per member.

For larger organizations, you may use the Search members function on the upper right side.

 

When these restrictions are set, users will see the following error messages when they attempt to track time on apps that are not allowed:

Web Timer:

“This project cannot be tracked on this client”.

Chrome Extension:

“Cannot track time to the project using this app”.

Mobile app:

Mobile app not allowed

“Your organization has disabled the timer on mobile devices. Please contact your manager”.

 

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