Mobile device setup for location tracking

Accurate location tracking is essential for teams working on the move. To ensure reliable GPS data, your mobile device must have the correct location settings enabled. This guide will walk you through the steps to set up Location Services on both iOS and Android devices, allowing our GPS time clock to track time and location seamlessly.

Our GPS time clock allows you to always know where your team is through sophisticated location monitoring. By following these steps, you’ll help ensure your team’s activity is recorded accurately and efficiently.


Table of Contents


iOS Users:

Enable Location Services

Step 1

Go to Settings and tap Privacy.

ios settings privacy

Step 2

Tap on Location Services and enable it.

ios location services off

Step 3

Tap on Hubstaff.

ios locations hubstaff

Step 4

Set location access to Always and enable the Precise Location setting.

ios always precise location


Enable Motion and Fitness Tracking

Motion and fitness tracking in iOS allows the app to record locations as a backup of the Location Services feature when the app isn’t able to gather location data.

Enabling Motion and Fitness tracking for your iPhone on the Privacy page

Before enabling motion and fitness for the Hubstaff application, you’ll need to enable your phone’s global Motion & Fitness tracking setting. To turn on motion and fitness tracking for your phone, navigate to Settings > Privacy > Motion & Fitness > Enable Fitness tracking.

You can also enable it by tapping the notification area on the Hubstaff app:

iOS enable location banner

Enabling Motion and Fitness tracking for the Hubstaff app

To enable motion & fitness for the Hubstaff app, please follow these steps:

Step 1

Click on the yellow notification area on the Hubstaff app, as shown above.

Step 2

This will open up a prompt requesting to open a settings page. Click on the Open Settings beside Motion and Fitness.
open settings

Step 3

Next, please click on the Allow on set-up button. This will have a pop-up requesting you to allow access to motion and fitness. Click Ok

motion and fitness

Alternatively, go straight to the settings app on your phone.

Step 1

Open the Settings app on your phone.

iOS settings

Step 2

Scroll down to the apps section located at the bottom of the settings page, then tap Hubstaff.
ios settings hubstaff

Step 3

Move the slider to turn on:

  1. Location- set to Always
  2. Motion & Fitness
  3. Background App Refresh

Hubstaff Debug_settings

 


Background App Refresh in your iOS device

 

Background App Refresh helps with anything occurring in the background (while the app is not in the foreground / or if the device is locked), simply follow the steps below:

Step 1

To enable this, just go to Settings -> General.

Step 2

Next, click on Background App Refresh.

Step 3

Enable Background App Refresh for Hubstaff.


Android 9+ Users:

Step 1

Go to Settings and tap Location

Step 2

Click the slider on the right of Use location It may ask you to agree to some terms.

Step 3

Once you have selected use location go ahead and select App permissions In which you need to select Hubstaff

Step 4

In the Hubstaff location permissions be sure to select Allow all the time


Background App Refresh in your Android device

Step 1

From the start screen, pull down the notification bar for Settings.

Tap the gear symbol in the top right-hand corner.

 

Step 2

In Settings, click on Connections.

Step 3

In the Connections menu, tap Data Usage.

Step 4

On the Data usage page, click Mobile data usage.

Choose Hubstaff.

 

Step 5

Under the Application data usage page of Hubstaff, enable Allow Background data usage.

Android Users: (Pre 9.0)

Step 1

Go to Settings and tap Google

 

Step 2

Select Location

Step 3

Select App level permissions

Step 4

Click the slider on the right hand side of Hubstaff to enable location for that app specifically.

 


When these settings are turned off when location tracking is required, users/managers/owners will be notified via email.

location settings notifications email

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