How to change the payment gateway for payroll

You can use these instructions to switch the payment gateway if a payment attempt has failed and you wish to use a different payment provider. In addition, you can use this method when a team member(s) has only marked as paid time and you want to actually pay them via a gateway.

Step 1

Click Financials on the sidebar menu and then select Past Payments from the drop-down.

Step 2

Next, click the Export/Pay button on the payment that you wish to change the gateway for.

Step 3

You should see a window where you will be able to select a different payment gateway. Once you choose your payment option, you can click on Send payment to send the payment out for processing.

The payees need to have payroll enabled accounts for them to get paid.
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