How to change payment gateway for payroll

If a payment attempt has failed and you wish to send the payment through a different payment provider, you can use the following instructions on how to switch the gateway. You can also use this method if a team member(s) has hours that are just marked as paid and you wish for them to actually be paid through a gateway.

Step 1

Click Payments on the left menu and then select Past from the drop-down.

Step 2

Next, click the Export/Pay button on the payment that you wish to change the gateway for.

Step 3

You should see a window where you will be able to select a different payment gateway. Simply click on the payment option you wish to pay with then click Send payment and the payment will be sent out for processing.

The payees need to have payroll enabled accounts for them to get paid.
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