ActiveCollab Integration Setup

ActiveCollab Integration Setup

Hubstaff now features ActiveCollab time tracking, which you can use to track and import time directly to your ActiveCollab tasks.

IMPORTANT: You must connect your account in order to see tasks that are assigned to you. Also, connecting an integration allows for time to be sent back to the third-party software.

To get started, click on “Integrations” on the sidebar menu. Then make sure you have selected the correct organization on the top right corner of the page. Next, select the ActiveCollab logo from the list of available integrations.

Next, you will need to follow a few steps to integrate your ActiveCollab account with Hubstaff, which you can start by clicking the logo in the integrations list.

ActiveCollab V5

Step 1

Fill out your ActiveCollab email and password, then click “Create integration”.

Step 2

Next, select your company from the drop-down list and click “Save”. Your integration is now updated!

ActiveCollab V5 (self-hosted)

Enter your ActiveCollab email address, password and your instance URL. Then click on Create integration.

 

Note: Custom domains are not supported. Hubstaff supports only *.activecollab_v5_self_hosted.com domains (example: hubstaff.activecollab_v5_self_hosted.com).

You will be taken to where you can connect yourHubstaff projects with your ActiveCollab projects, and youHubstaff users with your ActiveCollab users. Linked users that are assigned to those tasks in ActiveCollab will see them in their Hubstaff app. Learn how to link your projects and users >>

Remote changes may take up to 5 minutes to appear in Hubstaff

Tasks might not sync right away. It can take approximately 5 minutes after linking your team. Also, please keep in mind that each time you add a new project or user to your project management tool, the integration needs be refreshed in Hubstaff for those changes to take effect, then link those accordingly.

ActiveCollab V4

First, open your account page by clicking on the icon on the bottom left corner of the page. Then, click on the profile at the top above your profile picture.

activeCollab step 1

After doing this, click on the options menu at the top right corner of the page and then choose API Subscriptions:

activeCollab step 2

Next, click the “New Subscription” button and enter Hubstaff as the client name. Leave everything else blank. Click “Add Subscription”

activeCollab step 4

Next, click on the magnifier icon:

activeCollab step 4

Copy the API Token into the API token Field on Hubstaff, and paste your activeCollab site into the URL field.

activeCollab step 5

After that, click the “Create Integration” button and you will be taken to where you can connect yourHubstaff projects with your ActiveCollab projects, and youHubstaff users with your ActiveCollab users. Linked users that are assigned to those tasks in ActiveCollab will see them in their Hubstaff app. Learn how to link your projects and users >>

Tasks might not sync right away. It can take approximately 5 minutes after linking your team. Also, please keep in mind that each time you add a new project or user to your project management tool, the integration needs be refreshed in Hubstaff for those changes to take effect, then link those accordingly.

Currently, when you add a new project in the project management third-party provider, you need to access the integrations page in Hubstaff > refresh the projects list > link the new project > assign team members to the Hubstaff project that’s linked to the newly added project.

This integration supports logging time back to the integration as time entries. To learn more, click here.

Tasks can be completed outside of Hubstaff in the project management tool to have the time synced as well.

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