Troubleshooting

Get help resolving common issues and technical problems.

3 minutes

Troubleshooting firewall issues with the Hubstaff Application

If you’re experiencing issues with Hubstaff while using a firewall on your computer, make sure that our hostnames are added to your whitelist.

The hosts the client uses are:

    • hubstaff.com
    • app.hubstaff.com
    • hubstaff-production.s3.amazonaws.com
    • client-api.hubstaff.com

Please see here for more information on Windows Firewall settings.

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