How to archive my organization (cancel my subscription)

Cancelling your Hubstaff time tracking subscription

Head to the dashboard to manage and cancel your existing Hubstaff time tracking subscription.

In Hubstaff, archiving an organization will:

  1. Make that organization inactive.
  2. Cancel the subscription associated with that organization and stop all billing.

 

How to archive an organization/cancel a subscription

Step 1

On the top right corner of the screen, click on your organization name, then select Organizations menu from the drop-down menu.

Step 2

Click Actions next to the organization you wish to archive then select Archive.

Step 3

Confirm you wish to archive your organization (and cancel its subscription) by selecting Archive. Once archived, you’ll receive an email confirmation that the subscription is canceled.

Step 4

Select a cancellation reason, then click Cancel & archive organization.
cancel reason

Deactivating your personal account does not cancel your organization’s subscription. Please keep in mind that user accounts are separate from organization subscriptions (as the organization itself can have multiple owners). This is mentioned in the prompt to confirm your account deactivation and on the deactivation email confirmation.
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