Turn on two-factor authentication (2FA)

Add another layer of security to your account by turning on two-factor authentication (2FA).


Table of contents


Requiring two-factor authentication for your organization

As an organization owner, you can require all your team members to set-up two-factor authentication to ensure the highest level of security for your data. To do this, follow these steps:

Step 1

Navigate to Settings & Policies > General.

settings and policies general

Step 2

Select the 2FA tab, then toggle the setting to Required.

2fa required

Note: team members will have 24 hours to enable 2FA for their personal user accounts once the Required setting is activated.

Step 3

Once the setting is enabled, users will receive an email notifying them to enable two-factor authentication.

2FA required email


Enabling two-factor authentication for your user account

If your organization requires two-factor authentication, you’ll receive an email asking you to enable 2FA on your personal Hubstaff account.

two-factor authentication required

In case you’ve received an email, click on the Turn on two-factor authentication button to begin. In case you haven’t received an email, but would like to enable 2FA, follow these steps:

Step 1

Navigate to account.hubstaff.com, or click your avatar located on the top-right corner of your dashboard, then click on My account.

avatar my account

Step 2

Click on Manage two-factor authentication.

manage two-factor authentication

Step 3

Click Set up.

manage verification methods

Step 4

You’ll be asked to choose between authenticating via an:

  1. Authentication app, or
  2. Text message (SMS)

two-factor authentication setup

Follow the next steps to set up using an authentication app or via text message (SMS).


Set-up login via Authentication app

Before proceeding, you’ll need to download and install an authentication app.

Step 1

On your authenticator app, add an account, then choose the Scan QR code option.

scan qr code

Step 2

Point your phone’s camera to the QR code on the Hubstaff screen to detect it, then hit Continue.

two factor authentication app

Step 3

Enter the verification code, then click Finish.

verification code authenticator

Step 4

Finally, you’ve completed the set-up.

two factor verification success

You can also print, download, or copy your recovery codes by clicking the Recovery Codes button.

two factor authentication recovery codes


Set-up login via Text message (SMS)

Step 1

Enter your phone number, then click Continue.

SMS authentication

Step 2

Enter the 6-digit verification code you received via SMS then click Finish.

two factor authentication sms

 

Step 3

Congratulations, you’ve completed the set-up.

two factor verification success

You can also print, download, or copy your recovery codes by clicking the Recovery Codes button.

two factor authentication recovery codes

If you’ve lost your 2FA device including the recovery codes, please email support via support@hubstaff.com, or contact us. for instructions on how to reset 2FA for your account.

  • Was this Helpful ?
  • Yes   No
  • Was this Helpful ?
  • Yes   No