How to track time against tasks ONLY and disable project tracking

Disable Project Tracking

If your team is using a project management integration to create and manage your tasks, it is possible to disable project tracking.

This will add a restriction to your user’s desktop client, forcing them to select a task before they can begin tracking time. Once this setting is enabled, your team will not be able to track their time against a parent project only, they will always have to select a task.

NOTE: When project tracking is disabled, users will not be able to edit time manually for those projects.

To disable project tracking please change your organization’s settings by following the steps below:

Step 1

Navigate to Integrations (1) on the left sidebar. Then click on the name (2) of the relevant integration account.

If you have not yet set up your integration, please select Add integration (3) to begin the setup process. Feel free to check out our complete list of integrations and their step-by-step guides.

Step 2

Click on the SETTINGS (1) tab. Then set ALLOW PROJECT TRACKING (2) off (should show “x” and be greyed out)

IMPORTANT: You may need to refresh the desktop client for these changes to take effect.

How disabled project tracking appears in the desktop tracker

Once the setting is enabled, the desktop track will no longer show the Start button when a project is highlighted, as per the image below. The user will be required to select a task before tracking can begin.

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