Starter, Grow, Team, Enterprise, and Free Plans Comparison

Starter, Grow, Team, Enterprise, and Free Plans Comparison

What is the difference between Starter, Grow, Team, Enterprise, and Free Solo plans in Hubstaff?


Starter Plans

  • Time tracking
  • Timesheets
  • Activity levels
  • Limited screenshots- 500 screenshots/user/month
  • Limited app & URL tracking- 500 Apps/user/month and 500 URLs/user/month
  • Limited reports- No scheduled reports
  • Limited payments
  • Clients ~ invoices
  • Support: Comes with Email support 2+ days SLA

Grow Plans (Basic, Starter plans)

All Starter features, plus:

  • Includes: Hubstaff Tasks Add-on
  • Limited screenshots- 1500 screenshots/user/month
  • Limited App & URL tracking– 1500 Apps/user/month and 1500 URLs/user/month
  • Reports
  • 1 integration
  • Idle time out – while it is easy to start/stop the Hubstaff App when the user starts or finishes work, sometimes, they might forget to start or stop the timer. Hubstaff has included features that prompt/remind users to track time in such situations.
  • Project budgets – this feature allows you to track the profitability of projects
  • Work breaks – this feature allows you to define and add break policies for your team so that you can keep track of your team’s break times.
  • Expenses – This feature lets you keep track of all non-time related costs to your organization and invoice expense items and mark them as paid.
  • Support: Comes with Email support 1+ days SLA

Team Plans (Premium, Pro plans)

With Team plans, you get all of the above, but you ALSO get:

  • Includes: Hubstaff Tasks and Insights add-ons
  • Unlimited screenshots
  • Unlimited App & URL tracking
  • Auto discard idle time – the Keep Idle Time organization setting allows you to control the behavior of inactivity (when your team members are inactive for however long you have set in your idle timeout settings.
  • Teams – feature makes assigning multiple users to a project easier.
  • Payments & payroll – this feature allows organizations to directly pay their users inside Hubstaff. Automatic payment is also allowed.
  • Unlimited integrations
  • Overtime – this feature allows organization owners to add a multiplier to team member pay rates when they exceed their weekly work hours.
  • Time off & holidays – this feature allows you to set policies that dictate the time off, leave, or paid holidays your team can take.
  • Scheduling & attendance
  • Client budgets -With this feature, you can keep track of how your budget is used up (it could be in terms of total hours or total costs per client).
  • Timesheet approvals -With timesheet approvals, you can require your employees to submit their timesheets for approval before payroll runs, as well as delay your payroll for your team.
  • Daily & weekly limits -this feature allows you to set user limits for the maximum number of hours that can be logged in a week, or a day, or limit time tracking within a scheduled shift assigned to a specific user.
  • Support: Comes with Chat Support and Email support with 24-hour SLA

Enterprise Plans

With Enterprise plans, you get all of the above, but you ALSO get:

  • Includes: Hubstaff Tasks, Insights, People, and Locations
  • Higher limits on public API
  • Pay by bank debit (ACH)
  • HIPAA Compliance
  • SOC-2 Type II Compliance
  • Enterprise deployment – this allows you to deploy the Hubstaff application in bulk to corporate machines.
  • Account provisioning – It also allows organizations to add team member roles, pay rates, and projects. (as opposed to the standard invitation process).
  • Single sign-on
  • Hubstaff Corporate app
  • Support: Comes with concierge set up, assigned account rep, 2-hour Email support SLA

Free Plans (Solo free plan)

Here is a list of what you get with the free plan:

  • Time tracking
  • Timesheets
  • Activity levels
  • Limited screenshots with limited data retention
  • Limited reports
  • Limited Clients
Note: You can only have one organization on the free plan at a time, so if you already have an organization on the free plan, the link will be unavailable.

You can learn more about our data retention policies here: https://support.hubstaff.com/data-retention-comparison/

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