Hubstaff Security and Screenshot Uploading

Hubstaff Security and Screenshot Uploading

 

QUESTION:

How are the desktop images uploaded to Amazon S3? Specifically what ports and protocol?

ANSWER:

They are uploaded via SSL over the standard HTTPS port (443)

QUESTION:

Does the client initiate the upload of desktop screen shots or is this done from the server?

ANSWER:

The client does all screenshot uploading, screenshots never pass through the server.

QUESTION: 

I’d like to know if the screenshots are encrypted at rest on the amazon servers. To be HIPAA compliant data needs to be encrypted at rest as well as in transit.

ANSWER:

We currently are encrypting at rest.

QUESTION:

Are the keystrokes and screen shots uploaded at the same time? Do both the screen shots and keystroke count both use 443?

ANSWER:

We do not upload keystrokes. (We do not even store keystrokes locally.)  We upload the total seconds within a 10 min block that there was “activity” and the total seconds “worked” roughly every 10 minutes.  This is done via a separate queue within the client and yes it uses SSL (port 443) to talk to our servers.

 

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