How to change screenshot frequency

Change screenshot frequency

QUESTION:

How do I change how many screenshots are taken for every 10 minute period?

ANSWER:

You can do this in the admin settings of an Organization.  To do so, follow these steps:

Click on “Settings” on the sidebar menu, then select the organization you wish to change the screenshot frequency for on the dropdown menu that’s located on the upper right hand corner. Then click on the “Screenshot frequency” option (Note: this option is only available to paid users).

Settings - screenshot frequency

Then you can select between 1x, 2x, and 3x you want the application to take screenshots for every 10 minute period by default.

You can also change this settings per user:

Note:  Screenshots are taken randomly every 10 minutes. There’s no exact time to when the shot is taken. It can happen any time on a 10-minute range.

Screenshot Resolution

***Screenshot resolution can’t be adjusted at this time. The image files are designed to be small enough to easily upload as long as there is a stable enough internet connection.***

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